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Support

Support

Need some help?

Tech Support

For all account, payment, and technical issues, please email Jasmine at support@myfaceyogagym.com

We aim to answer your email as quickly as possible.
Emails are actioned in order as they are recieved.

Face Yoga Support

For questions related to your Face Yoga practise, please consider posting the question in the News Feed. That way everyone can benefit from the answer.

If your question is of a more personal nature, please feel free to contact Niki at niki@myfaceyogagym.com

Need to pause or cancel?

You have the ability to pause or cancel your membership right from your personal dashboard.

Please login to the website (not the app) here.

Once you have logged in, look for your name or email address in the top right hand corner. Click on this to access the menu. Select Membership - Subscriptions. From here you can select to pause or cancel your membership.

Please note: If you have purchased a subscription through the Apple Store, you will need to cancel via your iPhone, in the same way that you cancel any app that you purchase.

If you have any difficulty at all, please don't hesitate to get in touch with tech support using the email above.